VEI Legal

Privacy policy | VEI

Last review: May 9, 2026

This policy explains how VEI processes personal data from visitors, prospects, clients, and CMS users under the GDPR, Spanish data protection law, and digital services rules.

1. Controller and contact

The controller is Vanguard Edge Intelligence (VEI). For privacy questions or rights requests, contact support@vei.solutions.

VEI has not appointed a Data Protection Officer because, based on the current activity, it is not mandatory. If the activity or processing volume changes, this policy will be updated.

2. Data we process

We request only the data needed to answer enquiries and manage a commercial or contractual relationship. The public contact form collects name, email, optional company, message, privacy acceptance, and optional marketing consent.

We may also process limited technical data for security and operation: IP address, technical headers, date/time, temporary abuse-prevention keys, cookie preferences, and private CMS session data.

  • Commercial enquiries: name, email, company, message, and consents.
  • Email notifications: lead data is sent to configured recipients through Resend.
  • Private CMS: email, name, role, password hash, session, access date, and administered content.
  • Analytics: consent is prepared as denied by default, and Google Tag Manager/Google Analytics 4 only load if analytics is accepted.
  • Security: logs and temporary buckets to limit spam, abuse, and automated attacks.

3. Purposes and lawful bases

We process data to answer enquiries, prepare proposals, provide services, administer the CMS, keep systems secure, comply with legal obligations, and, if accepted, send marketing communications or measure site usage.

PurposeLawful basis
Answer forms and prepare proposalsPre-contractual steps or legitimate interest in responding to your request.
Service delivery and client managementContract performance and compliance with legal obligations.
Commercial communicationsConsent when selected in the form or prior relationship where permitted by law.
Security, abuse prevention, and rate limitingLegitimate interest in protecting the website, CMS, and systems.
Google Analytics through Tag ManagerPrior, configurable, and withdrawable consent.
Tax, accounting, or legal obligationsCompliance with applicable legal obligations.

4. Processors, recipients, and transfers

VEI uses technology providers that must process data only under documented instructions and with appropriate safeguards. We do not sell personal data.

Provider or categoryUseTransfers and safeguards
ResendInternal notifications for new leads and transactional email.May involve processing outside the EEA. Resend publishes a DPA, subprocessors, and transfer mechanisms such as DPF/SCCs.
Google Tag Manager / Google AnalyticsTag management and traffic/performance measurement if analytics is accepted.May involve processing by Google only if analytics is accepted. Before GTM loads, consent is denied by default; GA4 must respect that choice.
Hosting, database, and storageWebsite, private CMS, media, and operational backups.Depends on the contracted provider, under processor terms and appropriate safeguards.
Advisers or authoritiesTax, legal compliance, or defence of claims.Only where necessary and lawful.

5. Retention

We keep data only for as long as needed for each purpose. Commercial enquiries are retained while the conversation is active and, as a general criterion, up to 24 months if they do not become a contractual relationship, unless a legal obligation or claim defence requires longer retention.

Client data is kept during the contractual relationship and applicable legal periods. Cookie preferences may be retained for up to 24 months. Abuse-prevention keys are temporary and automatically purged when expired.

6. Individual rights

You may request access, rectification, erasure, objection, restriction, portability, and withdrawal of consent by writing to support@vei.solutions. Withdrawing consent does not affect processing carried out before withdrawal.

If you believe your request has not been handled properly, you may lodge a complaint with the Spanish Data Protection Authority.

7. Security

We apply reasonable technical and organisational measures: httpOnly CMS sessions, password and session hashes, form validation, honeypot protection, rate limiting, security headers, CMS access control, and minimisation of public data.

No measure removes every risk. If you identify a vulnerability or improper processing, contact support@vei.solutions so we can investigate.

8. Minors, automated decisions, and changes

VEI's website and services are aimed at businesses and professionals, not minors. We do not make automated decisions with legal effects on website visitors.

We will update this policy when processing activities, providers, or legal requirements change. The current version will always be the one published on this page.